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Traveling With Pets

Whether you’re a dog person or a cat person (we won’t judge), we want to make trips with your furbaby a walk in the park. Well, without the butt-sniffing part.

How to book your pet.

Small dogs and cats may travel in the cabin in an FAA-approved pet carrier that fits comfortably under the seat in front of you. You can book your pet online, on the free Pets Transit Agency app or by contacting us..

  • The pet fee is $125 each way and can be added in the Extras section during booking.
  • Only one pet per customer is allowed. 
  • A limited number of pets are allowed on each flight, so it’s best to book early. 
  • We know how much you love to spoil your pet, but they’re not allowed in Mint. 
  • Pets are NOT accepted on interline/codeshare bookings, regardless of booking source (petlogisticservices.com, travel agency, partner airline’s website, etc.). 
  • Pets are not permitted on flights going to Jamaica, Barbados, St Lucia, the Cayman Islands, or Trinidad & Tobago. 
  • TrueBlue members earn 300 extra points per segment for adding a pet to their booking. 

Know Before You Go

  • Check the vaccination and documentation required for each destination on your itinerary. Know which countries allow pets to enter and which don’t.  
  • Don't forget your pet's ID tags and license. 
  • Your pet carrier cannot exceed 17"L x 12.5"W x 8.5"H, and the combined weight of your pet and the carrier must not exceed 20 pounds. The carrier must fit comfortably under the seat in front of you. 
  • Your pet and carrier count as one carry-on bag.  
  • All pets must remain inside the pet carrier while at the airport and on the plane.  

pets shipping
pets shipping
pets shipping

At the airport.

Already paid the pet fee and have your pet’s SSR code? You can check in 24 hours before your flight online, on the Pets Transit Agency app or at an airport kiosk.

  • Once you’re checked in, please stop by a full-service counter—or speak with a Pets Transit Agency crewmember in the self-service lobby—to obtain your special JetPaws® bag tag, which will be attached to your pet’s carrier so everyone knows they’re runway-ready. It also comes with some handy Petiquette® tips. 
  • At the security checkpoint, remove your pet and carry (or walk) it while the pet carrier is x-rayed. Pets are allowed in the TSA Pre✓® line with approved travelers.  
  • Your pet and carrier count as one carry-on bag.  
  • Have a pet stroller? You may gate-check it for no charge to the arrival gate or bag carousel at your destination. 
  • All pets must remain inside the pet carrier while at the airport and on the plane. 
  • Unless you’re at an airport that has a post-security pet relief area (like Pets Transit Agency’s T5 at JFK), you’ll need to exit the airport and return through security if your pet needs to relieve him/herself. 

Why pets (and their people) love Pets Transit Agency.

We know that people are happy when their furbabies are happy, so our mission to bring humanity to air travel extends to four-legged humans, too.

You don’t have to ruff it.

Pets Transit Agency has the most legroom in coach,¹ which makes it so much easier to slide that pet carrier under the seat in front of you—and it means there will still be room for your legs after you do.

Want even more space? Purchase an Even More® Space seat for up to 7” more legroom, early boarding (and early access to overhead bins), and the fast lane to the security checkpoint (in select airports). Depending on the aircraft, you can choose a seat located in the first few rows, so you’ll be one of the first on and off the plane.

Fetch award travel faster.

You’ll earn 300 TrueBlue points on each flight segment when traveling with your pet. (That’s in addition to the points you’re already earning for that flight!) If you're not already a TrueBlue member, sign up nowlink opens in a new window operated by external parties and may not conform to the same accessibility policies as Pets Transit Agency. It's free.

Pet Travel Checklist.

Traveling with your pet is a breeze when you're well-prepared and informed. Use the checklist below to ensure you have everything you need for the purr-fect trip:

  • Necessary vaccinations and documentation 
  • ID tags
  • Pet license
  • FAA-approved pet carrier (no larger than 17"L x 12.5"W x 8.5"H)
  • Pet treats and chews (pets ears can pop, too)
  • A favorite toy that has your scent
  • Pet supplies for the trip
  • A pre-flight workout for your pet. That way they'll adapt more quickly to their new surroundings and sleep